PRODUCT GUIDE
Thank you for purchasing our product! We understand that each pet's condition may vary, this guide serves as a general FAQ and we encourage customers to check with our team on IG for more detailed guidance if required. Before we get started to identify condition(s) and its recommended application, please read this:
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The product should only be used on its own - both the solution and Hydrogel have been formulated by precisely calibrating both electrolyzed water and colloidal silver nanoparticles to achieve advance tissue care, skin penetration and anti-microbial effectiveness by eradicating disease-causing germs and providing the micro-environment essential for accelerated healing.
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The product should only be used when the affected area is dry - tap water and pet wipes for example, may affect the parameters of Pets Truly's solution and Hydrogel, altering the mechanism of action. This may cause a reduction of effectiveness and in some cases, even inactivation of its intended properties.
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The solution should be in direct contact with the skin - for any active conditions which the product is being used to treat, the solution and Hydrogel should be applied to the skin/eye/ear directly. It is absolutely safe for use on mucous membranes and any parts of the body.
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The product should be stored properly - the solution has high stability and storage in normal room condition is recommended. Avoid areas with prolonged exposure to magnets and sunlight.
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Reach out to Pets Truly's Support Team for guidance on conditions not listed below, please provide photographs for better assessment and recommendations.
EYE INFECTIONS & TEAR STAINS
What do you need:
1. Colloidal Silver in Electrolyzed Water
2. Glass dropper or dropper bottle
3. Cotton pad
4. Calm pet
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How to apply:
1. For swollen eyes or eye with yellowish/greenish discharge, use a dropper to apply 3-4 drops into the affected eye. Wipe off any excess discharge after application with a cotton pad.
2. For tear stain, soak the cotton ball/pad with the solution and place it on the surrounding areas of the eye. Apply a small amount of pressure for 3 minutes.
3. Flip the cotton around and wipe the (stains or fur) around the eye.
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Frequency:
Twice a day (preferably with one application before bedtime). Monitor for improvement and reduce to once a day. Continue for at least 3 days even when symptoms have resolved.
WOUND CARE (Uncomplicated)
What do you need:
1. Cotton pad or gauze
2. Scissors or shaver
3. Pets Truly Hypo-Allergenic Wipes
4. Colloidal Silver in Electrolyzed Water Spray and Hydrogel
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How to apply:
1. Ensure you have direct access to the wound - for pets with long fur, you may consider trimming the fur for ease of application.
2. For open/raw wounds (e.g. minor bleeding from laceration, post-operative sutured site etc.), either spray to soak the cotton pad/gauze or use the wipes to gently clean the wound of any debris. 3. Conduct a close range spray at the wound area thereafter, and leave to dry.
3. For other wounds such as those from excessive self-grooming or abrasion, conduct a spray and wipe off with a cotton pad if blood is observed. Spray again and leave to dry.
4. Spray the surrounding skin area of the wound throughout the day for sanitisation.
5. Apply a layer of Hydrogel directly on the wound during bedtime (approximately 1mm thickness) and leave it to dry overnight.
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Frequency:
Spray twice or thrice a day with one Hydrogel application at night, depending on the complexity/severity of the wound and underlying nature of infection.
*Please check with the Pets Truly team for advice and guidance on application if you are unsure. Based on a case-by-case basis, we may suggest a visit to the vet if necessary.
EAR INFECTIONS
What do you need:
1. Colloidal Silver and Electrolyzed Water Spray and Hydrogel
2. Cotton pad
3. Cotton bud
3. Calm pet
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How to apply:
1. If reddish-brown ear wax and musky smell is present, conduct one pump of Hydrogel onto a cotton bud. Insert the cotton bud into the ear as deep as visibly possible and coat the surrounding with the Hydrogel. Remove the cotton bud and massage the base of the ear to spread the Hydrogel into the inner ear canal.
2. Spray the solution on the cotton pad and place it on the surrounding areas of the inner ear flap (as much as is accessible for you). Apply a small amount of pressure for about 3 minutes.
3. Flip the cotton around and wipe the rest of the ear (including external).
4. For general redness and inflammation, spray twice on the internal side of the ear and apply the Hydrogel at the target area during bedtime.
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Frequency:
Twice a day. Continue for at least 3 days even when symptoms have resolved.
FELINE CHIN
What do you need:
1. Cotton pad
2. Clean wet towel or Pets Truly Hypo-Allergenic Wipes
3. Spray and Hydrogel
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How to apply:
1. Trim the fur if necessary to ensure clear visibility and access to the area of active condition and its boundary.
2. Wipe the area with a wet towel (water) or with Pets Truly's wipes to remove any food and grease that may be trapped on the fur.
3. Wait for the area to dry completely.
4. Conduct closed up sprays to the affected area and gently massage the solution onto the skin with clean hands.
5. Apply and spread a layer of Hydrogel with approximately 1mm thickness (exceeding the boundary) during bedtime and leave it to dry overnight.
6. Continue the above steps for at least 2 after symptoms are resolved to prevent recurrence.
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Frequency:
Spray twice or thrice a day after meals and apply Hydrogel during bedtime.
RASHES, HOT SPOTS, ACUTE SKIN INFLAMMATION
What do you need:
1. Pets Truly Hypo-Allergenic Wipes
2. Colloidal Silver in Electrolyzed Water spray and Hydrogel
3. Clean hands
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How to apply:
1. Wipe the area to remove any dirt or debris.
2. Spray the solution on the rashes, gently massage the area(s) till the solution dries.
3. Apply the Hydrogel at bedtime with approximately 1mm layer of thickness and leave to dry overnight.
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Frequency:
Spray twice or thrice a day, or wipe down and spray immediately after outdoor walks. Apply Hydrogel at night and put on a cone to prevent licking if necessary.
INFLAMED PAWS
What do you need:
1. Wash your hands
2. Clean wet towel
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How to apply:
1. Wipe the paw with a wet towel (water) to remove any dirt.
2. Wait for the area to dry completely.
3. Spray on the paw directly. Massage to ensure the solution is evenly spread out to the gaps in between the digits and heel pad.
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Frequency:
Twice or thrice a day, and after walks.